Rolling Papers - 1.25, Pack of 50

Thank you for choosing Astra Herbs for your Hemp and CBD purchases. We're dedicated to providing you with exceptional products and a seamless shopping experience. To ensure transparency and fairness, we've outlined our Return Policy below:

1. All Sales Are Final:
Once a purchase is finalized and payment has been processed, the sale is considered final. This means that we do not accept returns or exchanges for any products except in cases where they arrive damaged or defective.

2. Damaged or Defective Products:
Should you receive a damaged or defective product, please contact our Customer Support team within 12 hours of receiving your order. We may require photographs or other evidence of the issue to expedite your request.

3. Refund Eligibility for Damaged or Defective Products:
In instances of damaged or defective products, our team will evaluate the situation. If deemed appropriate, we will either ship you a replacement, or initiate a refund to your original payment method, or provide store credit, according to your preference.

4. Contacting Customer Support:
To report a damaged or defective product, kindly reach out to our Customer Support team via email (returns@astraherbsdfw.com). Please include your order number, a description of the issue, and any relevant images to facilitate the resolution process.

5. Non-Returnable Items:
Due to the nature of our products, purchased products are not eligible for returns

6. Change of Mind or Personal Preference:
We acknowledge that preferences can change. However, due to the nature of our products, we cannot accept returns or exchanges based on changes of mind or personal preference.

7. Cancellation Policy:
Orders can be cancelled up until they are shipped or picked up. If you wish to cancel an order, please contact our Customer Support team promptly. Once an order has been shipped or picked up, it is considered final.

8. Review Product Details:
Prior to making a purchase, we encourage you to thoroughly review product details and specifications to ensure the product aligns with your requirements.

Please don't hesitate to reach out to our Customer Support team if you have any inquiries or concerns regarding this policy. We're here to assist you and offer the best possible support for your shopping experience.

Thank you for choosing Astra Herbs. We value your understanding of our Return Policy. Your satisfaction is of utmost importance to us, and we eagerly anticipate the opportunity to serve you again in the future.